Certificate IV in Business (BSB40215)

The College of Health and Fitness Certificate IV in Business is designed for people looking to advance their career in a business environment. This nationally accredited business certification will allow you to advance your career by building on your existing skills and knowledge.

This nationally recognised course will allow you to compete for a role appropriate for supervisory or management responsibilities within a businesses environment.

This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Job roles

  • Administrator
  • Project Officer

Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

  • Accounts Clerk
  • Customer Service Advisor
  • Clerk
  • E-business Practitioner
  • Legal Receptionist
  • Medical Receptionist
  • Office Administration Assistant
  • Word Processing Operator
  • Student Services Officer

BSB40215 Certificate IV in Business Units of Competency

  • BSBCUS402B Address customer needs
  • BSBMKG413A Promote products and services
  • BSBMKG414B Undertake marketing activities
  • BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements
  • BSBCUS401B Coordinate implementation of customer service strategies
  • BSBCUS403B Implement customer service standards
  • BSBADM405B Organise meetings
  • BSBLED401A Develop teams and individuals
  • BSBREL401A Establish networks
  • BSBSUS301A Implement and monitor environmentally, sustainable work practices

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